Onyx & KeyPremium Residential Concierge
Premium Residential Concierge

Hand us the key. We'll handle the rest.

One call. Everything handled.

Onyx & Key looks after the house so you don't have to think about it. Scheduled care, repairs, larger projects, and the logistics of running a household, all led by a builder with fifteen years in residential construction.

The name

Onyx, the stone of inner strength.

For centuries, black onyx has stood for resilience, self-discipline and focus. It is known as a grounding stone, one that brings steadiness when life is in transition.

That is the standard we hold in your home: calm, disciplined and dependable, so the house is one thing you never have to carry. The key is the trust you place in us when you hand it over.

What we do

Maintained with care. Built with craft.

Stewardship

Scheduled walkthroughs of the whole property. Filters, gutters, mechanical systems, caulk lines, drainage, and everything a busy owner never gets to. You receive a written report with photos after every visit.

Repairs

The sticking door, the dripping hose bib, the cracked tile. Each fix is quoted up front and scheduled once you approve, by people who already know your home.

Projects

When the house needs more, we scope it, source the right trades, and oversee the work from first estimate to final punch list. A remodel run by someone who already knows the house.

Logistics

The details most services never think of. Keeping a sports car's battery on its tender while you travel, taking vehicles for service and detailing, receiving and placing deliveries, letting vendors in and securing the house behind them, and having the home ready before you arrive.

The walkthrough

We notice before you have to.

Every visit ends with a report you can read in two minutes. Each finding is photographed and ranked, so you always know what needs attention now, what to plan for, and what we are simply watching.

Over time the reports become a capital plan for your home. A roof or a water heater is replaced on your schedule, and never as an emergency.

If something can wait, we will tell you so.

Walkthrough report · sampleAutumn visit · 14 photos
UrgentWater heater relief valve weeping

Slow drip at the valve, light corrosion on the fitting. Replace the valve this week.

1–2 yrsNorth roof slope, granule loss

Shingles are serviceable but aging. Budget for replacement and we will re-inspect each spring.

1–2 yrsPrimary shower grout and sealant

Hairline cracks at the pan. Regrout and reseal before moisture reaches the substrate.

WatchHairline crack, garage slab

Measured and photographed. No movement expected. We will compare at the next visit.

Being handed the key

Trust is an absolute.

Every person we send to your home is vetted before they ever reach your door. There are no exceptions, and no one arrives unannounced.

Vetted, every one

Before anyone works under our name, we check their background, verify their license and insurance, and judge their work firsthand.

You know who is coming

Before each visit you receive the name and photo of the person arriving, along with the scope of work.

The same face

One steward learns your house and stays with it. You are never handed to a rotating crew.

Key protocol

Keys and alarm codes are logged, secured, and never labeled with an address.

Discretion

We never discuss one client's home with another. What we see stays with you.

Open pricing

Larger work is priced with a clear management fee. You see what the trades charge.

Membership

Three ways to be looked after.

Each membership is quoted after a first walkthrough, based on the size and systems of your home. Membership covers inspections and written reports. Any work we recommend is quoted separately and done only with your approval.

Two visits a year

Essential

  • Full walkthrough every spring and autumn
  • Photo report after each visit
  • Quotes for anything we recommend
Four visits a year

Seasonal

  • Full walkthrough each season
  • Photo report and a running capital plan
  • Priority scheduling for approved work
Monthly visits

Estate

  • Everything in Seasonal
  • A walkthrough and report every month
  • Quotes turned around first
  • A direct line to your steward
Begin

Request a first walkthrough.

We walk the property with you, listen, and follow up with a written assessment. There is no obligation.